Yuvika Koul
L9 - A reward and recognition program that intends to capture the essence of the organization towards consistent growth, recognition, and motivation of the team members.
Problem
After getting the survey results about the recognition. It was clear that the employees were not feeling recognized for their contributions and the satisfaction index had gone down drastically for the quarter 3 of 2018.
Solution
We brain stormed and came up with the idea of designing and developing a rewards and recognition platform that would be unique to every individual. The idea was to customize the platform for every individual celebrating the uniqueness they bring to the organization.
The quick brown fox jumps over the lazy dog
The quick brown fox jumps over the lazy dog
The quick brown fox jumps over the lazy dog
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User research was the key. It was of utmost importance to understand the pain areas and layout a solution specifically targeted towards those resolutions . In order to achieve that, I conducted interviews and gathered as much as I could from the end users. This helped in understanding the challenges they face and how they see themselves feeling more rewarded.
“When ever I receive an appreciation from the client or stakeholder it is only shared with me over salesforce in the assignment and my team remains unaware of my achievements.”
- Samantha (Visual Designer)
“We have always been working towards our metrics and ensuring the best customer experience for our users. I have achieved my metrics, now what? I would like to have a platform where my peers also have visibility to my achievements.”
- Karan (Ad Operations specialist)
Manager (Design and Ad Operations)
Tasks performed:
Designer
Tasks performed:
Ad Operation specialist
Tasks performed:
Creative Art Director
Tasks performed:
I started creating the information architecture and low-fi concepts for primary use cases. After having an approval from the Site leaders and Stakeholders on the mockups, we began to conducting usability tests with the low-fidelity mockups and conducted surveys to gather more feedbacks. Once we had confidence in the design, we began developing the platform.
L9 - A reward and recognition program that intends to capture the essence of the organization towards consistent growth, recognition, and motivation of the team members. A platform that celebrates the individuality of its users. A platform that is unique to you.
L9 creates a unique video unique for every user as a tribute to their individuality.
The user answers a couple of questions for system to understand their personality and build the profile accordingly.
To drive awareness emailers were created as part of launch campaign. Certificates and icons were designed for the winners which were awarded to the winners in All hands by organizational leaders
